Securekin parental control apps always give an excellent experience to their users. As a customer of secureKin, you can feel confident knowing we stand behind our product with a clear refund policy. We understand that technology does not always perform as expected, and we want you to have peace of mind with your purchase. Our goal is your complete satisfaction with our parental control app.
You will be eligible if you do not exceed the 14-Day return period. But after exceeding the return period, the securekin will not issue a refund.
Securekin will only return the original price and will not refund you the additional charges that apply while purchasing the app, such as non-refundable taxes or fees.
Before giving you a refund, Securekin will process the request for your refund reasons. And if Securekin finds that the refund request does not follow our refund policy and is fraudulent, then it has the right to refuse your refund right.
If you did not provide the detail of proof of your purchase or order detail, then Securekin is not eligible to give you a refund.
You need to provide the genuine dissatisfaction that you are facing regarding the app's functionality or performance.
Refunds will not be granted for cases where Securekin is incompatible with unsupported devices or operating systems. We recommend reviewing the compatibility requirements before making a purchase.
Securekin, provide you with online chat support that can assist you whenever you need help related to its services. The customer team cannot determine the refund request. The refund will be given to you after processing, and then you will be notified of the decision based on the conditions stated in the refund policy.
Securekin may suggest you use third-party apps or services, but it is not accountable for these apps. The refund is subject to the third party’s respective refund policy if you find any product or service error. Securekin is only responsible for its services and gives you the best user experience.
In any situation, if you want to upgrade or downgrade your subscription to Securekin, then the price of the services will be charged accordingly to your request. And the process of refund condition of the upgrade and downgrade depends on the term and condition policy.
Follow these steps if you believe that your concern follows our refund condition.
If your refund request follows our refund policy, then the refund will be approved, and Securekin will send you the original payment to your account within a few days.
After contacting support, allow three business days for our team to review your request. We may ask you follow-up questions or request additional details to understand your situation better. We aim to resolve all issues to the customer's satisfaction, so please keep an open line of communication with our support staff.
After reviewing, if your request gets approved, the team will immediately refund your original payment, which takes 10 to 15 business days, depending on the payment method and region.
Securekin parental control app works hard to provide its user best and most fair refund experience. It's also essential for users to follow the refund policy before requesting a refund. By following these conditions, users can experience a smooth repayment process. Securekin, provide you best customer support. You can reach them anytime if you have queries or concerns about refund conditions.
Securekin can change these refund policies at any time. You should check the refund policy periodically to stay informed about updates. By this, you will be aware of the latest refund guidelines and can make a proper decision regarding the purchase.